When will my order be shipped?

 

Orders are typically processed and shipped within 3 business days of purchase.

 

How long does shipping take?

 

Shipping times vary as we ship worldwide from different distribution centers depending on your location. Average shipping time is approximately 7 to 20 business days. Your tracking number will be updated 3-7 days after your order is shipped.

 

How do I cancel my order?

 

We can only cancel an order within the first 12 hours after it is placed. After this, the order will most likely have been processed and ready to ship or has already been shipped. Once a cancellation is in effect, we have no right to process it. We apologize for any inconvenience this may cause, but we pride ourselves on fast service, which includes shipping your order as quickly as possible.

 

What is your return policy?

 

If there is a problem with your order (defective product, wrong order, damaged order, etc.), please contact us within 7 days of receiving your order and we will be happy to assist you in reviewing your case and, if approved, we will send a replacement. Please do not return any items until we have reviewed the case, our customer service team will review the request and send further instructions conspiress.com. We reserve the right to deny any return request.

 

You will be responsible for the shipping costs of returning the item. Original shipping costs are not refundable.

 

* Adult products are not accepted for returns due to hygiene reasons.

 

What payment methods do you accept?

 

We accept Paypal, credit cards (Visa, MasterCard, Discover and American Express), debit cards or electronic checks (i.e. using your regular bank account)